Nothing Appears When the Conputer is Locked

If have are having problem related to using Remote Touch.
These are not bug reports but issues with using Remote Touch.

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Nothing Appears When the Conputer is Locked

Postby tfwong1 » Wed Aug 05, 2009 12:47 am

Hi Sanjay,

When I finished using VNC to access my office computer at home, I locked my office computer.

On the road, I used Remote Touch to access my office computer (Remote Touch Server is installed and tested ok), Remote Touch started ok, showed the Welcoming screen, the Menu Bar appeared at the bottom of my mobile screen, and it showed the ads as usual.

However nothing happened then, the mobile screen was black and I cannot see anything, I tried different methods and the results were the same.

Note: Remote Touch became ok, after I entered the Windows ID and Password to logon my office computer directly.

Please help.
Thanks. ;)

Alex Wong
tfwong1
 
Posts: 4
Joined: Tue Aug 04, 2009 4:32 am

Re: Nothing Appears When the Conputer is Locked

Postby remotetouch » Wed Aug 05, 2009 7:28 am

tfwong1 wrote:Hi Sanjay,

When I finished using VNC to access my office computer at home, I locked my office computer.

On the road, I used Remote Touch to access my office computer (Remote Touch Server is installed and tested ok), Remote Touch started ok, showed the Welcoming screen, the Menu Bar appeared at the bottom of my mobile screen, and it showed the ads as usual.

However nothing happened then, the mobile screen was black and I cannot see anything, I tried different methods and the results were the same.

Note: Remote Touch became ok, after I entered the Windows ID and Password to logon my office computer directly.

Please help.
Thanks. ;)

Alex Wong


Similar problem to your previous issue.
Once the computer is locked or in the login screen software requires special access (like a service) to view the login screen.
This is part of te same feature request. It would solve both these problems in one shot.

Cheers,
Sanjay
remotetouch
 
Posts: 44
Joined: Fri May 08, 2009 11:56 pm

Re: Nothing Appears When the Conputer is Locked

Postby tfwong1 » Wed Aug 05, 2009 8:14 am

Hi Sanjay,

Again thanks for your reply.

I will test the other features of your great application. It is small in size, but very useful.

On the other hand, I am a Sales and Marketing Manager, I am thinking the opportunity in making some profits from this application. If you already have some marketing meterials or plans, please feel free to send it to tfwong[at]yahoo.com. I will discuss it with my boss.

Want to know more about our company? Please click to http://www.HRMESSENTIALS.com, the content there is 70% update, will update very soon. ;)

Thanks.
Alex Wong
Hong Kong
tfwong1
 
Posts: 4
Joined: Tue Aug 04, 2009 4:32 am

Re: Nothing Appears When the Conputer is Locked

Postby remotetouch » Wed Aug 05, 2009 1:09 pm

tfwong1 wrote:Hi Sanjay,

Again thanks for your reply.

I will test the other features of your great application. It is small in size, but very useful.

On the other hand, I am a Sales and Marketing Manager, I am thinking the opportunity in making some profits from this application. If you already have some marketing meterials or plans, please feel free to send it to tfwong[at]yahoo.com. I will discuss it with my boss.

Want to know more about our company? Please click to http://www.HRMESSENTIALS.com, the content there is 70% update, will update very soon. ;)

Thanks.
Alex Wong
Hong Kong


Hi Alex,

Sounds interesting ... is this part of your Access Control System or related to your main business ?
I don't really have any "marketing" material per say other than the manual for the Commercial Version.
Maybe send me an email on remote.touch@gmail.com and let me know what you have in mind.

Cheers,
Sanjay
remotetouch
 
Posts: 44
Joined: Fri May 08, 2009 11:56 pm


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